Privacy & Policy

Welcome to Maldives Serenity Travels. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and payment details when you make a booking or inquiry.
• Travel Preferences: Destination preferences, travel dates, and special requests.
• Technical Data: IP address, browser type, device information, and browsing behavior through cookies and analytics tools.

2. How We Use Your Information

We use your information for the following purposes:

• To process bookings and provide travel services.
• To communicate with you about your bookings, inquiries, and promotions.
• To improve our website and services based on your feedback and usage patterns.
• To comply with legal obligations and protect against fraudulent activities.

3. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

4. Data Sharing

We do not sell or rent your personal information to third parties. However, we may share your data with:

• Travel Partners: Airlines, hotels, and tour operators to fulfill your bookings.
• Service Providers: Payment processors, IT support, and marketing agencies.
• Legal Authorities: When required by law or to protect our rights and interests.

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt-out of marketing communications.
• Withdraw consent for data processing.

To exercise these rights, please contact us at hello@maldives-serenitytravels.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.